Under the Scope ft. hospitality industry savant, Rick Ueno
In the last five years, Miami Beach has evolved into a sought-after luxury travel destination. How did it happen? What business drivers are creating the demand? And what does the future hold for this all important industry sector for Miami?
We search for the answers to those questions in this episode, as Cervera Real Estate comms exec Omar De Windt goes to the iconic W South Beach for a poolside conversation with general manager Rick Ueno.
General Manager, W South Beach
With more than 30 years of luxury hospitality experience in major metropolitan markets such as Chicago, Hawaii, Dallas and San Antonio, Rick Ueno, the General Manager of W South Beach has led the property into a record-breaking year. Ueno oversees all operations for the luxury hotel, which has garnered international attention since opening oceanside on bustling Collins Avenue.
Through his superior leadership and direction, W South Beach has become one of the highest-performing W hotels in North America, and has turned the W Insiders Whatever/Whenever service into a fully integrated program with nine Insiders and counting. Prior to W South Beach, Ueno was General Manager for The Sheraton Chicago Hotel and Towers where he was awarded Starwood’s 2006 Sales Experience Engineer Award. Since opening in 2009, W South Beach has become a permanent fixture in the luxury market synonymous with glamour and style worldwide, winning several prestigious industry awards and landing spots in coveted travel lists along the way.
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